Часто задаваемые вопросы

Общие вопросы

  • Есть ли у термостатов возможность отключения дисплея в ночное время или он сам гаснет, если им не пользуются?

    Нет, но можно на минимум настроить яркость в спящем режиме.

    В дисплее есть две настройки яркости:

    * Яркость в активном режиме – яркость во время работы с дисплеем

    * Яркость в спящем режиме – если с экраном долго не взаимодействовать, то он затемняется до минимальной яркости

Lytko 101 WiFi

  • Do you ship overseas?
    Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
  • Do you offer free shipping?
    Yes, free shipping is available for all the orders that's placed inside the United States. We charge shipping fees for overseas orders.
  • How long does the delivery take?
    We usually take 3-5 business days for your order to be shipped & delivered.

Lytko 101 ZigBee

  • How long does it take to get the Refund?
    Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
  • How do I track my Refund?
    To track the status of your refund, kindly refer to your confirmation email that you have received from us.
  • What is your Refund & Exchange Policy?
    You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.
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